FAQ

Where do you source your bikes from?

We source our bikes from England, Germany and France.


 

How long have you been restoring bikes?

Since 2011, when we first restored two of our own Bottecchia and Faggin frames. We then decided to work on other bikes as we sourced more interesting frames.


 

How much does courier delivery cost?

£20 within the UK (Mainland only), delivery is usually next day and it will be delivered any time between 08:00 and 18:00. We can arrange delivery either to your home or work address.


 

Do you provide international delivery?

Yes, we will provide shipment within the EU zone for 40 €. Please email us about worldwide shipment.


Can I return my bike if I change my mind?

Yes, we will provide a refund if the bike is sent back to us in its original condition within 7 days of purchasing. Please note, we will not cover the cost of P&P for returns. Delivery charges are non-refundable.


 

Do you provide any guarantee with your bikes?

No.  We cannot provide any guarantee with our vintage bikes, we have serviced and tested them, we will not carry any responsibility for future damages or faults the bike may develop. All bikes are as described and we try to highlight any faults through the photos, please note that most of our bikes are over 30 years old, thus, they will have scratches on the frame and will require regular maintenance.


 

Once I’ve received my bike in the post, what basic tools do I need to assemble it?

After receiving your bike via courier delivery, you will need a double-ended allen key (5mm/6mm) for tightening the handlebar stem and seat post, and an adjustable spanner for tightening wheels and pedals. We regularly include basic tools with the bike, free of charge.


 

Can I view the bike before buying it?

Yes, you can view our bikes by arranging an appointment in advance, if you are serious about buying and not just browsing. We are currently based in Liverpool and London. We operate online as a web-store, we strongly recommend purchasing online and using our courier delivery method for shipping.


 

What payment methods do you accept?

We prefer direct bank transfers but we also accept PayPal payments (we ask buyers to kindly cover the surcharges placed on us).


 

Do you provide bike repair services?

No.


 

My bike has developed a fault, will you cover costs quoted by a high-street bike shop?

No. We highly recommend that you do not take your second-hand vintage bike to a chain or high-street bike shop as they are, from experience, not very helpful or well versed about fixing vintage bikes. They also have strong suggestive-selling techniques. We would recommend that you try to fix minor issues yourself and for more complex ones visit a vintage bike specialist or community bike collectives, for example, London Bike Kitchen in London.


 

If you would like to know anything else, feel free to get in touch via email or our Facebook page.